Financial Services
Big financial decisions
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Financial Services providers use Wacom solutions to help secure legally-binding agreements from customers for everything from account opening, to credit agreements.
Supporting significant commitments
Modern banks, insurance firms and other financial service providers need to put customers at ease when making important commitments such as mortgages, credit agreements, and loans.
But they also need to streamline their processes and eliminate paper-based workflows to accelerate revenue generation and minimize customer wait times, while ensuring signature authenticity.
How Wacom helps
Wacom solutions for financial services enable financial service providers to achieve these objectives in a number of ways. Firstly, document management becomes faster and more efficient through the instant digitization of forms, which also reduces paper waste and the costs of managing it.
Secondly, Wacom digital pen and ink technologies ensure a familiar handwritten signing and form-processing experience for financial services professionals and their customers. And the experience is improved thanks to the elimination of clumsy keyboard and mouse inputs that interrupt in-person interactions.
Benefit
Secure Transactions
Transaction security with state-of-the-art AES/RSA encryption
High Level of Accuracy
Biometrically accurate signatures using the digital pen with cordless,battery-free pen with 1024 levels of pressure sensitivity
Extremely Efficient
Saves time and paper cost by eliminating the need to print, scan, and retrieve paper.
Unique Identity
Unique hardware ID enables identification of the exact device used for signing
Work Flow
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Account Opening
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Today’s customers expect a quick, easy account opening or sign up experience. Wacom solutions help financial service providers deliver it.
Enable efficient branch modernization
Financial services providers want to streamline their processes. But they also want to retain the human touch that customers value when making important financial decisions in person. Wacom solutions enable this by:
- Accurately replicating traditional pen and paper signatures, with the added benefit of a completely digital process.
- Saving time and paper costs by eliminating the need to print, scan, and retrieve paper.
- Freeing staff to engage more directly with customers during the transaction.
Case Study
“ Citibank Korea Improves the Work Environment and Customer Service with a Paperless Solution. Paperless Adoption Improves Work Efficiency and Customer Information Security ”
Do you want to lean Customer workflows about ABANKA case Study ?
