A Reliable IT Partner for Seamless Support
In today’s fast-paced business environment, reliable technology solutions are the backbone of seamless operations. From storage solutions to laptops, reliable technology plays a critical role in daily operations. Amreli Steels, a leading name in Pakistan’s steel industry, found the ideal IT partner in Texitech, ensuring smooth workflows with top-tier products and exceptional after-sales support.
At Amreli Steels, Shiraz Shamim, Lead IT Support, CCTV, and PABX, has been overseeing these operations for the past 14 years. Over this time, he has worked with multiple vendors, ensuring that the company’s IT needs are met. But when it came to consistent after-sales support and product availability, not every vendor could keep up—until they partnered with Texitech.
Choosing the Right IT Solutions Provider
Amreli Steels’ journey with Texitech began when they first purchased a storage solution. The process didn’t stop there. Over time, they expanded their purchases to include laptops, as Texitech proved to be a reliable technology partner.
However, finding a vendor that not only sells high-quality products but also provides exceptional after-sales service was a challenge. Many vendors could supply laptops, but when it came to post-purchase support, their services fell short.
This is where Texitech stood out.
According to Shiraz Shamim, Texitech provided an unmatched level of support, something they had been searching for. One key factor that reassured Amreli Steels was the three-year warranty offered by Texitech. Unlike other vendors who simply delivered the product and moved on, Texitech ensured that their team had the support they needed throughout the lifecycle of their purchases.
Texitech’s Reliability During Critical Times
One of the most significant moments that tested vendor reliability was during the COVID-19 pandemic. Many companies faced supply chain disruptions, making it difficult to procure essential IT equipment. During this period, multiple vendors informed Amreli Steels that they simply did not have stock available.
Texitech, however, went the extra mile. Instead of turning them away, Texitech ensured availability and facilitated Amreli Steels in securing the equipment they required. This level of commitment built trust and confidence, strengthening the business relationship between the two companies.
A Strong Recommendation for Texitech
When asked whether he would recommend Texitech to other companies, Shiraz Shamim was clear in his response.
“Yes, I recommend Texitech to others. Their after-sales service has been outstanding, and companies should source products and solutions from Texitech based on their needs. We’ve had a great experience and will continue working with them in the future.”
For Amreli Steels, the relationship with Texitech is not just about buying products, it’s about having a dependable IT partner who is always ready to provide solutions when needed. From product availability to after-sales support, Texitech has remained a reliable technology provider, making IT operations seamless and stress-free.
At Texitech, we believe that technology should work for you, not against you. Our commitment to customer satisfaction, reliability, and quality support ensures that businesses like Amreli Steels can focus on what they do best while we handle their IT needs.
About
Amreli Steels is Pakistan’s leading manufacturer of high-quality steel reinforcement bars, known for its commitment to innovation, durability, and strength. With decades of expertise, the company plays a vital role in building Pakistan’s infrastructure, supplying premium-grade steel to construction and industrial projects nationwide.
Driven by cutting-edge technology and stringent quality standards, Amreli Steels continues to set new benchmarks, ensuring superior durability and performance in every project it powers.
About
Texitech was founded in 1995 to meet the CAD/CAM needs of our sister company, a century-old leader in the textile industry. Within just two years, we emerged as a market leader, providing cutting-edge solutions to major textile companies from our offices in Faisalabad and Karachi. Our commitment to integrated solutions and exceptional support distinguished us in an evolving IT landscape.
In 2005, we expanded our focus to specialize in the distribution of branded IT products, continuously adapting to the ever-changing technology market. Today, with a team of over 150 professionals across four offices—Karachi, Lahore, Islamabad, and Peshawar—we deliver innovative IT solutions that drive business growth and efficiency across multiple industries.
SHiRAZ shamim
Lead IT Support, Cctv & PABX
“The biggest advantage with Texitech is that whenever we encountered an issue, they provided an immediate solution. They’ve truly made our IT concerns effortless.”